STRIVE IV Privacy Policy

STRIVE IV Drip respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, book services, or interact with STRIVE IV Drip.

STRIVE IV Drip is located within Pechanga Resort & Casino in Temecula, California and provides wellness-focused IV therapy services in a luxury, relaxing environment.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Appointment or inquiry details
• Information submitted through contact forms
• Service preferences
• Payment or billing-related information
• Health-related information you provide in connection with eligibility, intake, booking, or service requests
• Any other information you choose to share with us

We may also collect certain information automatically when you visit our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website
• General location information
• Cookie and tracking technology data

How We Use Your Information

We may use your information to:

• Respond to your questions or requests
• Schedule, confirm, or manage appointments
• Provide IV therapy and wellness-related services
• Communicate with you about your visit or inquiry
• Process payments or service transactions
• Send service updates, reminders, or administrative messages
• Improve our website, services, and guest experience
• Personalize communications and service recommendations
• Support internal business operations
• Comply with legal, regulatory, medical, or safety requirements
• Protect the rights, safety, and security of STRIVE IV Drip, our guests, and our team

Health-Related Information

Because STRIVE IV Drip provides wellness and IV therapy services, we may collect health-related information necessary to help determine whether IV therapy may be appropriate for you.

This may include information related to your health history, symptoms, medications, allergies, wellness goals, or other intake details.

Health-related information may be handled differently than general website information. If STRIVE IV Drip or its medical providers are subject to HIPAA or other healthcare privacy laws, certain health information may also be governed by applicable medical privacy requirements and/or a separate Notice of Privacy Practices.

This Privacy Policy is intended to explain general website and business privacy practices and does not replace any required medical privacy notice.

How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties only as needed to operate our business, provide services, or comply with legal obligations. These may include:

• Medical providers or clinical personnel involved in your care
• Appointment scheduling platforms
• Payment processors
• Website hosting providers
• Email or text communication platforms
• Customer relationship management systems
• Analytics providers
• Legal, compliance, accounting, or professional advisors
• Government, regulatory, or law enforcement authorities when required by law

We may also share information when necessary to protect our rights, prevent fraud, maintain safety, or comply with applicable laws and regulations.

Payments

If you make a payment through our website or a third-party booking platform, your payment information may be processed by an independent payment processor. STRIVE IV Drip does not store complete credit card numbers unless otherwise stated by the payment provider.

Payment processors may collect and process your payment information according to their own privacy policies and security practices.

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand visitor behavior, and enhance the user experience.

Cookies may help us:

• Remember website preferences
• Analyze website traffic
• Understand how visitors use our site
• Improve website performance
• Support marketing or advertising efforts, where applicable

You may be able to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Marketing Communications

If you choose to provide your contact information, we may send you updates, promotional messages, wellness information, or service-related communications.

You may opt out of marketing emails by following the unsubscribe instructions included in those emails or by contacting us directly.

If you receive text messages from us, message and data rates may apply. You may opt out of text messages by replying “STOP” or following the instructions provided in the message.

We will continue to send non-marketing communications when necessary, such as appointment confirmations, service updates, or administrative notices.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, online system, or electronic transmission is completely secure. We cannot guarantee absolute security of information submitted through our website or electronic communications.

Data Retention

We retain personal information for as long as necessary to provide services, fulfill the purposes described in this Privacy Policy, comply with legal or medical recordkeeping obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and applicable legal, regulatory, or business requirements.

California Privacy Rights

California residents may have certain privacy rights under California law, depending on the type of information collected and whether STRIVE IV Drip is subject to specific legal requirements.

These rights may include the right to:

• Know what personal information is collected, used, disclosed, or shared
• Request access to personal information
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to certain exceptions
• Opt out of the sale or sharing of personal information, where applicable
• Limit the use or disclosure of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

To submit a privacy request, please contact us using the information listed below. We may need to verify your identity before processing certain requests.

Sensitive Personal Information

Depending on how you interact with STRIVE IV Drip, we may collect sensitive personal information, such as health-related information, payment-related information, or other information required to evaluate or provide services.

We use sensitive personal information only for purposes reasonably necessary to provide services, operate our business, comply with legal obligations, protect safety, or as otherwise permitted by law.

Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children without appropriate consent.

If we become aware that we have collected personal information from a child without proper authorization, we will take steps to delete that information as required by law.

Third-Party Websites

Our website may contain links to third-party websites, platforms, booking tools, payment processors, or other services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you use.

Pechanga Resort & Casino

STRIVE IV Drip is located within Pechanga Resort & Casino. However, Pechanga Resort & Casino may have its own privacy policies and practices that are separate from STRIVE IV Drip.

This Privacy Policy applies only to information collected by STRIVE IV Drip through our website, forms, communications, and services, unless otherwise stated.

Your Choices

You may contact us to:

• Update your contact information
• Request access to your personal information
• Request correction or deletion of certain information
• Opt out of marketing communications
• Ask questions about this Privacy Policy
• Submit a privacy-related request

Some requests may be subject to legal, medical, safety, or business recordkeeping exceptions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of our website or services after updates are posted means you acknowledge the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

STRIVE IV Drip
Located within Pechanga Resort & Casino
Temecula, California